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Tags are your own labels. Board, Choir, Religious school, Snowbirds, New this year: whatever your congregation actually needs to group.

Two kinds of tag

Household tags apply to a whole family. “Cemetery plot holders” is a household fact. Member tags apply to one person. “Choir” is about a person, not their family. You will use both. The distinction matters because of what happens next.

Inherited tags

A member shows their own tags plus the tags on their household. If the Rosen household is tagged Board, then Miriam Rosen shows a Board tag on her profile even though nobody tagged her directly. Tags that arrive this way are marked as inherited, so you can tell them apart from tags applied to the person. This is worked out fresh every time you look. Household tags are never copied onto member records. So when you remove a tag from a household, it disappears from everyone in it immediately, with nothing left behind to clean up.
This answers the most common tag question: “why does this person have a tag I never gave them?” It came from their household. Remove it there, or move the tag to the individual if it only applies to one person.
If a person has a tag directly and inherits the same tag from their household, it shows once, as a direct tag.

Creating and managing tags

Tags are defined in one place: Settings, then Tags. Create them there, give each one a colour, and rename or remove them. Renaming a tag updates it everywhere at once. Deleting one removes it from every household and person that had it.
The Tags settings page listing the congregation's tags and their colours

Applying tags

From a household or member record, edit it and choose from your defined tags. You cannot invent a tag while tagging, which is on purpose: it stops you ending up with Board, board, and Boardmember all meaning the same thing.

Filtering by tag

Tags are most useful as filters. On the Members page, filter by one or more tags to narrow the list. Because members inherit household tags, filtering people by Board finds everyone in a board household, not just the person you tagged. See Finding people.
Keep your tag list short. Ten well-chosen tags that everyone understands beat forty that nobody maintains. If a tag has not been used in a year, remove it.