# KehillaHQ Help Center

> Guides for synagogue administrators, office staff, clergy, and volunteers using KehillaHQ.

## Docs

- [Welcome to KehillaHQ](https://docs.kehillahq.com/index.md): What KehillaHQ does, who it is for, and where to start.
- [Signing in](https://docs.kehillahq.com/get-started/signing-in.md): How to reach your congregation's account, and what to do when you cannot get in.
- [Finding your way around](https://docs.kehillahq.com/get-started/navigating.md): The sidebar, the top bar, and how to get back to where you were.
- [Set up your congregation](https://docs.kehillahq.com/get-started/congregation-setup.md): Your congregation's name and logo, and where the rest of the defaults live.
- [Invite your team](https://docs.kehillahq.com/get-started/invite-your-team.md): Add staff, clergy, board members, and volunteers, and choose what each one can see.
- [Roles and permissions](https://docs.kehillahq.com/get-started/roles.md): What each role can see and do, including who can see contact details and finances.
- [How households and members fit together](https://docs.kehillahq.com/members/households-and-members.md): The household is the main unit. Members belong to it. Understanding this makes everything else easier.
- [Add a household](https://docs.kehillahq.com/members/add-a-household.md): Create a new family record, and what to put in each field.
- [Add a member](https://docs.kehillahq.com/members/add-a-member.md): Add a person to a household, and what each field is for.
- [The member profile](https://docs.kehillahq.com/members/member-profile.md): What you see on a person's page, and who else can see it.
- [Member status](https://docs.kehillahq.com/members/member-status.md): Active, Inactive, Deceased, and Archived. What each one means and what it changes.
- [Tags](https://docs.kehillahq.com/members/tags.md): Group households and people your own way, and understand inherited tags.
- [Finding people](https://docs.kehillahq.com/members/finding-people.md): Search, filters, and why some records are hidden until you ask for them.
- [Importing members and households](https://docs.kehillahq.com/members/import.md): Bring your existing directory across from a spreadsheet.
- [Exporting your data](https://docs.kehillahq.com/members/export.md): Download your directory and yahrzeit records as spreadsheets.
- [Yahrzeits](https://docs.kehillahq.com/yahrzeits/overview.md): What the yahrzeit module keeps track of, and how it helps you remember.
- [Add a yahrzeit](https://docs.kehillahq.com/yahrzeits/add-a-yahrzeit.md): Create a yahrzeit record and choose who is reminded.
- [Hebrew and secular dates](https://docs.kehillahq.com/yahrzeits/hebrew-and-secular-dates.md): Which calendar a yahrzeit follows, and why that choice changes the date every year.
- [Leap years and Adar](https://docs.kehillahq.com/yahrzeits/adar.md): What happens to an Adar yahrzeit in a year that has two of them.
- [When observance falls](https://docs.kehillahq.com/yahrzeits/observance-timing.md): Announcing on the day, the Shabbat before, or the Shabbat after.
- [Reminder emails](https://docs.kehillahq.com/yahrzeits/reminder-emails.md): Who gets a reminder, when it goes out, and what happens if a day is missed.
- [Checking whether a reminder went out](https://docs.kehillahq.com/yahrzeits/reminder-history.md): The status column, the history on each record, and sending a card by hand.
- [Cemetery and plaque records](https://docs.kehillahq.com/yahrzeits/cemetery-and-plaque.md): Two checkboxes that answer questions congregations get asked constantly.
- [Importing yahrzeits](https://docs.kehillahq.com/yahrzeits/import.md): Bring an existing yahrzeit list across, including Hebrew dates.
- [When someone unsubscribes](https://docs.kehillahq.com/yahrzeits/unsubscribes.md): How opting out works, what it covers, and how to reverse it.
- [Yahrzeit settings](https://docs.kehillahq.com/yahrzeits/settings.md): Every setting for the yahrzeit module, and what each one changes.
- [Dues and finances](https://docs.kehillahq.com/finances/overview.md): What lives in the Finances section, and who can see it.
- [Choosing a dues model](https://docs.kehillahq.com/finances/dues-models.md): Fixed, Fair Share, Tiered, and voluntary pledges, and what each changes.
- [How dues years work](https://docs.kehillahq.com/finances/dues-years.md): When your year starts, what a year is called, and why 2025 to 26 is called 2026.
- [Commitments](https://docs.kehillahq.com/finances/commitments.md): Recording what a household has pledged, and the trail of every change.
- [Households that join mid-year](https://docs.kehillahq.com/finances/mid-year-joins.md): Which dues years a household appears on, and why one might be missing from your list.
- [Recording a payment](https://docs.kehillahq.com/finances/record-a-payment.md): Entering money that has arrived, and linking it to the right place.
- [Funds](https://docs.kehillahq.com/finances/funds.md): The categories your donations are recorded against.
- [The To file inbox](https://docs.kehillahq.com/finances/to-file.md): Payments that arrived on their own and need you to say what they were for.
- [Donations and the contributions ledger](https://docs.kehillahq.com/finances/donations.md): Every payment your congregation has recorded, in one list.
- [Importing contributions](https://docs.kehillahq.com/finances/import.md): Bring historical giving records across from a spreadsheet.
- [Connecting PayPal](https://docs.kehillahq.com/finances/paypal.md): Bring your PayPal payments in automatically instead of entering them by hand.
- [Dues and billing settings](https://docs.kehillahq.com/finances/settings.md): Every financial setting, and the order to set them in.
- [Glossary](https://docs.kehillahq.com/help/glossary.md): Terms used in KehillaHQ and what they mean here.
- [Getting support](https://docs.kehillahq.com/help/support.md): How to report a problem or ask for something, and what to include.
- [What's new](https://docs.kehillahq.com/help/whats-new.md): Where to find recent changes to KehillaHQ.

## Optional

- [Contact Support](mailto:support@kehillahq.com)